> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gooseworks.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Mailbox

> Your agent's email inbox

Every agent has its own **mailbox** — a real email address that Goose can use to send, receive, and manage emails.

## How it works

Your agent gets a dedicated email address when you set it up. Goose can:

* **Send emails** — Draft and send emails on your behalf.
* **Receive emails** — Incoming messages appear in the mailbox, and Goose can process them.
* **Manage threads** — View and navigate threaded email conversations.
* **Draft replies** — Goose can draft responses for you to review before sending.

## Using the mailbox

You can access the mailbox from your agent's sidebar. It works like a standard email inbox:

* View all incoming and outgoing messages
* Read full email threads
* Compose new emails with a rich text editor
* Manage drafts

## Email in workflows

The mailbox is especially useful for workflows like:

* **Outreach campaigns** — Send personalized multi-step email sequences.
* **Follow-ups** — Goose tracks replies and can draft follow-up messages.
* **Inbound processing** — When someone emails your agent, Goose can automatically triage and respond.

## Auto-reply and approvals

You can configure how Goose handles incoming emails in **Settings** > **Mailbox**:

* **Auto-reply** — Let Goose draft and send replies automatically.
* **Approval workflow** — Goose drafts a reply, then notifies you (via Slack or Telegram) to approve before sending.

See [Mailbox Actions](/settings/mailbox-actions) for more details on configuration.